Application Support Analyst

I’m an Application Support Analyst with 10+ years of experience supporting digital platforms in enterprise environments, including Atlassian Cloud (Jira and Confluence). I also have hands-on experience with Microsoft 365 (SharePoint and Power Automate), building solutions that automate processes and connect systems.

I bridge business needs and technical solutions, troubleshoot issues, ensuring reliable platforms.

What I do

Application support and troubleshooting for business-critical platforms
Incident, problem, and change management
Jira Cloud administration, workflow design, and automation
Integration support using REST APIs
Supporting system improvements, releases, and platform configuration
Translating business requirements into practical technical solutions

So, check the Architecture of this site and get in touch with me. You can download my CV too: PDF or DOCX.